Data Privacy, Security, and Management Guidelines at Awareness Booth (11912976 Canada Inc)
Revision Date: March 2nd, 2024
Your privacy matters to us. We're committed to handling your personal information with care and respect. This document outlines the methods Awareness Booth employs to gather, utilize, and safeguard your data across our websites, devices, products, services, both online and offline stores, and applications that point to this notice.
This document is relevant to all platforms that manage, process, or interact with data obtained and distributed from our partners, including Amazon through the Amazon Services API.
It applies to every employee, contractor, or individual who has access to systems or data from Amazon as well as from Awareness Booth.
The data types covered under this document are outlined below:
Personally Identifiable Information
Economic
Classified/Sensitive
Confidential
Proprietary Information
The scope of personal data we collect is based on your interactions with us or the details you decide to share.
This may encompass the following:
full name
residential or postal address
birth date
telephone number
IP address
For customers of online marketplaces, we collect the necessary address and contact details to complete your order from the marketplace (Amazon, eBay, AbeBooks).
We employ your personal details to manage, deliver, enhance, and develop our offerings to you. This encompasses:
Order processing and delivery. Your information is used to manage orders, deliver goods and services, and communicate with you regarding orders, products, and services.
Fulfilling legal requirements. We might collect and use your data to comply with legal obligations, including taxes and regulations.
Customer communication. We utilize your details to correspond with you regarding our business dealings with Awareness Booth.
We acquire information from you through two primary methods:
Direct provision of data. In our business interactions, you might directly provide us with your details. For instance, our personnel may share personal email addresses.
Online marketplace orders. When you place an order through our store, we receive your address and contact details to fulfill the order.
Our customer's information is vital to our business, and selling your personal data to others is not our practice.
We may share your personal details with third parties under circumstances that you would reasonably anticipate. For instance, we might share your information with a delivery service to ship your order.
We will not share your personal information without your consent otherwise.
Our systems are designed with your privacy and security as a priority.
We implement AES 256-bit encryption & TLS 1.2+ secure protocols for all data during transmission or storage, ensuring top security levels.
Comprehensive safeguards are maintained physically, electronically, and procedurally to protect personal customer data.
We retain your personal data only as long as needed to fulfill your orders, never exceeding 30 days.
Our security practices are regularly reviewed and assessed for compliance and effectiveness.
We follow the NIST 800-88 standard process for data sanitization.
Your data is disposed of once it is no longer needed for the products or services you've requested. For marketplace orders, this is always within 30 days.
Should you wish your data to be deleted earlier, you can request this by contacting us via email. Please expect a response within 24-48 hours.
If you have complaints regarding how Awareness Booth processes or handles your personal information, please reach out to our Privacy Officer.
We may need to verify your identity and understand your request in detail before proceeding with your complaint.
Allow up to 2 days for Awareness Booth to respond to your concern. We strive to resolve complaints satisfactorily, but it may not always be possible to please everyone. If you're dissatisfied with our response, you have the right to lodge a complaint with the U.S. Information Commissioner’s office.
Be assured that we will never misuse your data. Specifically, we will not:
Employ Personally Identifiable Information for purposes beyond order fulfillment or legal compliance.
Engage in targeted marketing, review manipulation, or modification.
Provide, promote, or endorse any off-marketplace data services trading in online marketplace information.
Distribute or sell your details to unnecessary third parties for order fulfillment.
Reveal data, whether individually or aggregated, to external entities not previously mentioned.
"Personally Identifiable Information" (“PII”) refers to data that, alone or combined with other information, can identify, contact, or locate a person, or identify someone in context. This includes names, addresses, email addresses, phone numbers, gift message content, responses, payment information, cookies, digital fingerprints, IP Addresses, geo-locations, or Internet-connected device identifiers.
“Client” means any individual or entity purchasing from Awareness Booth, directly or via an online marketplace like Amazon.
“Data” encompasses any details provided to us directly or through an online marketplace like Amazon, including public or non-public information and Personally Identifiable Information about our clients.